diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3111838217
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy and quick access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try again by clicking "send OTP" and wait for the designated time. If the issue persists, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues and shift your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any issues. Once updated, you can easily access and play the app again.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. However, bonus money cannot be withdrawn and is subject to specific rules. You can only withdraw earnings from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, which should include your Aadhar card and bank account details, including UPI. This will allow for a seamless and secure experience. Saving these details in the app will ensure a smooth and efficient process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay can be inconvenient, but overall, the app's efficiency is still a positive aspect.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates on your withdrawal request. If it's still pending, don't worry, the funds will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.
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