diamondexch99

diamondexch99 App support

Contact
+91 2514593068

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamondexch99:

Q1: How to log in after installing the diamondexch99?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, you'll need to verify your internet connection and ensure a strong signal is available. If you don't receive the OTP, click the "send OTP" button again to wait for the code to be sent. If the OTP still doesn't arrive, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your current active number. If your number has changed, update your account by sending your KYC (Know Your Customer) details to our customer support via email. This will facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy playing the updated app. This should resolve any compatibility or login issues you were experiencing.

Most Asked Questions Related To Withdraw In The diamondexch99:

Q1: What is the minimum withdrawal amount in the diamondexch99?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. You can only withdraw money earned from playing games, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all the required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can extend the overall processing time beyond the usual timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned can only be used within the gaming platform and are not withdrawable. Any winnings made with the bonus amount can be withdrawn. This means the bonus itself remains locked, while winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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