diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6176522753
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. You'll then need to verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier to access the account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after a few attempts, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should then allow you to log in and continue playing. You can then enjoy the newly updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus funds are non-withdrawable and can only be used for gaming purposes. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes between 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, potentially resulting in a wait time of up to 24 hours. This delay can occur even with the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used within the gaming platform and cannot be withdrawn. You can withdraw any earnings made from playing games using the bonus amount. The bonus earnings themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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