diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2338922876
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, enter your registered mobile number in the app and verify the OTP (One-Time Password) sent to your number. This will securely authenticate your account, eliminating the need for a password or email login. You can easily access the app using this convenient mobile number login method.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, wait for a strong signal to come in. If you still don't receive the OTP, you can try sending it again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you can easily log in and start playing. This should resolve any compatibility problems and allow you to access the app's updated features.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for gaming earnings, excluding bonus amounts. This means users can't withdraw bonus money, only the rewards they've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
For your account to be fully set up, you must complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the issue to be resolved. This delay is typically not related to the app's performance, but rather a temporary issue with the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn as cash. You can withdraw winnings earned while playing games with the bonus amount. The bonus itself cannot be withdrawn, but any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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