diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6947124278
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still have issues receiving the OTP, wait for the allotted time to pass before reaching out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling the app, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the money earned from gaming, excluding bonuses. The earned gaming money can be withdrawn, but bonus amounts are not transferable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait for up to 24 hours. This delay can occur occasionally, affecting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.
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