diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2432520263
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Once connected, click on send OTP and wait for the verification code to be sent. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should provide a seamless and trouble-free experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can access your earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are designed to be fast and stable, completing the process in 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay primarily affects payment confirmation rather than the overall process duration.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games with the bonus amount. This means you can utilize the bonus earnings within your gaming activities.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours, or you can contact their care centre for assistance. If you encounter any further issues, their care centre will be able to provide additional support.
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At diamondexch99, we take pride in providing exceptional gaming experience and top-notch customer support. Our platform is designed to be user-friendly, ensuring a seamless and enjoyable navigation for both new and experienced players. We strive to make our website intuitive and easy to use, with a clean and modern interface that allows players to focus on the game without any hassles. We understand the importance of secure and reliable payment methods, which is why we offer a range of safe and convenient deposit and withdrawal options. Our payment solutions include credit card transactions, e-wallets, and bank transfers, ensuring that all transactions are processed quickly and efficiently. This means that players can focus on their gaming experience without worrying about the security and reliability of their transactions. Our commitment to customer support is unwavering, with a dedicated team available 24/7 to assist with any questions or concerns. We believe that excellent customer service is essential for building trust and loyalty with our players, and we are dedicated to providing the highest level of support to ensure a positive gaming experience. Whether you are a seasoned player or just starting out, we are here to help you every step of the way.