diamondexch99

diamondexch99 App support

Contact
+91 0888840353

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamondexch99:

Q1: How to log in after installing the diamondexch99?

To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This will securely authenticate you without the need for a password or email. Once verified, you can easily log in to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send", wait for the allotted time to pass or reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If the number has changed, submit your updated Know Your Customer (KYC) details to customer support via email to facilitate account transfer. This will help resolve any issues with your account.

Q4: You are getting blackout and the app is not opening?

You'll need to uninstall the app from your device, then download the latest version. Once the new version is installed, you should be able to log in and start playing without any issues. This update should resolve any problems you were experiencing with the app.

Most Asked Questions Related To Withdraw In The diamondexch99:

Q1: What is the minimum withdrawal amount in the diamondexch99?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not from bonus amounts. This means users can only withdraw the money they've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhaar card, UPI, and bank details. This will ensure a smooth and secure experience. Your prompt submission will help expedite the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete processes in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing is an occasional exception to the app's typically efficient services.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn. This means you can use it to play games, but you cannot withdraw it personally. Any money earned from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for further assistance.

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