diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8163737646
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, ensure your internet connection is stable and strong. Click on send OTP and wait for the specified time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to initiate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access and play the app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including any bonus funds. This means you can only withdraw the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, completing the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours. This delay may be a one-time exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings from games played with the bonus amount. This means the bonus itself cannot be withdrawn, only the funds won with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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