diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5000872733
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This convenient login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for the OTP to be sent once you click the "send OTP" button, and if it doesn't arrive after the allotted time, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number as before. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team to facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To fix the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once installed, you can proceed to play without any further problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only allowed for actual gaming earnings, and bonus money cannot be withdrawn. This means users can cash out the money they've earned from playing games, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have saved your Aadhaar card, UPI details, and all bank information within the app. This is a mandatory step as part of the Know Your Customer (KYC) verification. Filling out this information will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, depending on the complexity. However, delays in payment processing may occur, requiring a wait time of up to 24 hours in such cases. This extended wait period is an exception to the generally swift processing time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal after it has been earned from playing games with the bonus amount. Once earned, you can withdraw the money, separate from the original bonus.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if the withdrawal request is failing. If you encounter problems, the funds will be added to your wallet account within 24 hours, or you can contact their care centre for further assistance.
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