diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5034384896
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Then, verify the OTP (one-time password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait after clicking "send OTP" for the verification code to arrive, and if it doesn't come after the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will enable the support team to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, and you should be able to log in and start playing without any problems. This update should fix any issues you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Only the money earned from gaming can be withdrawn, not the bonus amount collected. Withdrawn funds are based on the earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you need to fill out and submit your KYC (Know Your Customer) details within the app. This requires saving your Aadhar card, UPI, and all bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, with the entire process taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone but you. Any winnings earned using the bonus money are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.
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