diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 0126028010
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check if the issue is with your internet connection, wait for a strong signal to come through. If you still don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, a minimum withdrawal of Rs. 100 is required, which is higher than in other apps. You can only withdraw earnings from gaming, not bonus amounts. This means you can withdraw the money you've earned by playing, but not any additional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, some users may experience delays in payment processing, potentially requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds you've earned from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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