diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 0340212003
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This simplifies logging in, eliminating the need for a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal to appear. If you're still unable to receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) documents via email to the customer support team. This will help process the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and install it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus collections. This means you can only withdraw the earnings from actual gameplay, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay is a notable exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is successful. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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