diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5404992747
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To access the app, enter your registered mobile number and verify the OTP (One-Time Password) that is sent to you. This secure method allows you to log in without needing a password or email. Once verified, you can easily log in and access the app's features.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection for a strong signal. If you still don't receive an OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and get your account updated.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and access its updated features. This should allow you to play the app smoothly again.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus rewards. This means you can't withdraw bonus money, only the money you've earned from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in most cases, it takes around 3 hours. However, occasional payment delays can cause users to wait up to 24 hours for the process to be finalized. This delay may occur when payments are processed outside of the app's typical fast and stable timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn for anyone else's use. Withdrawals are allowed for the money earned from playing games using the bonus amount. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will typically be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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