diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5181459985
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after waiting, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing the app. This should fix any existing problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. The withdrawn amount can only be from earnings made through gaming activities. Bonus amounts cannot be withdrawn, only the money earned from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be filled and submitted in this app, including saving your Aadhaar card, UPI information, and all bank details. This is a necessary step for a smooth and secure experience. Failure to complete this step may result in delayed or restricted access to the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, extending wait times to up to 24 hours. This delay may occur in rare instances, impacting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used within our gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is failing. If so, the funds will be credited to your wallet account within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.
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