diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9110501269
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verifying the OTP (one-time password) will then securely authenticate you. This convenient login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing the app again.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. You can only withdraw earnings from gaming activities, not the bonus rewards received. This means you'll be able to withdraw the money you've earned through gaming, but not any bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or as long as 3 hours. However, payment delays may occur, resulting in a wait time of up to 24 hours. This can affect the overall processing time and duration of the service.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used in gaming activities and cannot be withdrawn for personal use. You can withdraw the actual winnings earned by playing games with the bonus amount. The bonus amount itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, navigate to the settings and check your transaction history to confirm if your withdrawal request has failed. If it has failed, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't appear within the specified timeframe, contact their care centre for assistance.
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