diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 1805040595
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection to ensure a strong signal. If you still don't receive an OTP, try clicking "send OTP" again and wait for the allotted time. If the issue persists, you can reach out to the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once removed, download the latest version of the app to access the updated features. This should allow you to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw the money earned from gaming, and not the bonus amount collected. This means you can cash out your genuine gaming earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which requires saving your Aadhaar card, UPI, and all relevant bank details. This information is necessary for a successful onboarding process. Filling in this information will help facilitate a smoother experience for you.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours. This delay can affect the overall processing time of transactions.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus in gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is pending. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.
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