diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5662681510
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password and you'll be logged in instantly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, first check your internet connection and ensure a strong signal. If you still encounter problems, click on send OTP and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to customer support via email, which will facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any complications. Once downloaded, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Users can only withdraw earnings from gaming, as bonus rewards cannot be withdrawn. This means you can only redeem money earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI information, and all bank details. This is a mandatory step for further access. Having this information saved will simplify the verification and payment processes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can sometimes extend the overall process beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings from gaming can only be used within the gaming platform, not withdrawn for personal use. Any winnings earned using the bonus amount can be withdrawn by the user. The bonus earnings itself cannot be withdrawn, only the winnings generated from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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