diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5623895018
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email login. This streamlined process allows for easy and convenient access to the account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, wait a bit and then click "send OTP" again. If you still don't receive the OTP, you can reach out to the app's support team through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus money. This means users can only withdraw the money they have earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your Know Your Customer (KYC) details within this app, including saving your Aadhaar card, UPI, and bank details. This information is required to proceed with the application. Please ensure all necessary details are accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. This means you can use the bonus earnings to play more games, but not withdraw them. The actual winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for further assistance.
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