diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6558334554
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access your account, eliminating the need for a password or email. This convenient method allows you to log in hassle-free.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and then click on "send OTP" to proceed. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only permitted for the money earned from gaming, not for bonus amounts. This means you can cash out the funds you've earned from participating in gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may cause additional waiting time of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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