diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 4010255738
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first ensure a stable internet connection and wait for a strong signal to come through. If you still don't receive the OTP, try using the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account. This will help facilitate a smooth account migration.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and reinstall it. This should allow you to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonuses. This means users can only withdraw the actual winnings from their gaming activities, not any free rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay may be an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours, and if not, contact the care centre for assistance.
Our commitment to excellence extends beyond the game itself to our customer support, available 24 hours a day, 7 days a week, through live chat, email, and phone. This ensures that any questions or concerns are promptly addressed, providing a seamless and hassle-free experience for our players. Additionally, we regularly host exciting promotions, loyalty rewards, and tournaments to enhance your gaming journey and make it even more engaging and rewarding. These initiatives are designed to foster a sense of community and appreciation among our players, while also providing a unique and personalized experience tailored to their individual needs and preferences. By combining top-notch gameplay with exceptional customer support and exciting incentives, we strive to create a gaming environment that is both enjoyable and rewarding for all our players.
Security and convenience are at the forefront of our priorities. We provide a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions with top-notch security measures in place. Our commitment to security is unwavering, with multiple layers of protection to safeguard your transactions and personal information. To provide our customers with unparalleled support, we offer 24/7 customer service, available via live chat, email, and telephone. Whether you have a question, concern, or need assistance, our dedicated team is always available to help. We understand the importance of timely and effective support, and we strive to respond promptly to all inquiries, ensuring that your experience with us is hassle-free and stress-free. We also recognize the value of convenience, and we offer a range of features designed to make your interaction with us as easy and efficient as possible. From easy account management to straightforward transaction processing, our system is designed to be user-friendly and intuitive, allowing you to focus on what matters most – your financial goals and aspirations.