diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 4161419053
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still have issues receiving the OTP, click the "send OTP" button and wait for the time to pass. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If you've changed numbers, submit your updated KYC details to customer support through email to facilitate the account transfer. This will help resolve any issues and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only allowed for gaming earnings, not for bonus amounts collected. This means you can withdraw the money you've won through gaming, but not any rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be fully completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, which typically takes 30 minutes to 3 hours to complete. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can impact the overall processing time, but the app's efficiency remains otherwise.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from playing games can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus funds. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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