diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3325878383
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number initially. If the number has changed, send your updated KYC details to the customer support via email to assist with account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus rewards. This means you can't withdraw bonus funds, only the winnings from your gaming sessions.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI, and all relevant bank details. This information is necessary for our verification process. By doing so, you will be able to access the full features of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is usually a result of issues with processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus funds. The bonus money itself is non-withdrawable, only the winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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