diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6314927462
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, check your internet connection for a strong signal. If you receive the OTP within the allotted time, you're good to proceed. If not, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If the number has changed, send your verified KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will help resolve the login issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, then reinstall it. You should now be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only withdraw the actual earnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and not withdrawn. Any winnings made while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is still pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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