diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6790292692
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number for instant access. This convenient method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive the OTP after sending it, try contacting the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support system for assistance with transferring your account. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, adding to the usual timeframe of 30 minutes to 3 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn by others. It can be withdrawn separately from the bonus amount once you've earned it by playing games.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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