diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 1044647003
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your mobile number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance with account transfer. This will help facilitate the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. The withdrawal is limited to only the money earned from gaming, excluding bonus amounts. This means you can only withdraw your actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay in payment is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the platform and cannot be withdrawn. Any winnings from playing games with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, don't worry as the funds will be credited to your wallet account within 24 hours. If you still experience issues, you can contact the care centre for assistance.
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