diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9492022278
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will securely log you in. Once logged in, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can wait for the allotted time to pass and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your account's active number has changed, try logging in with the new number. If the number hasn't changed, log in as usual. If the number has changed, send your KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus rewards. This means you can redeem your earnings, but not bonus incentives, to transfer funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and transaction history. If it's failing, don't worry as the money should be added to your wallet account within 24 hours. If it's still not resolved, you can contact their care centre for assistance.
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Our topmost concerns are security and protection. We provide a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring a complication-free transaction process. This allows our customers to feel confident and secure when conducting financial transactions with us. Our user-friendly interface is designed to be easy to navigate, making it simple for customers to deposit and withdraw funds as needed. Additionally, our responsive customer support team is always available to assist with any questions or concerns, ensuring that our customers receive the help they need in a timely and efficient manner. We understand that our customers' personal and financial information is sensitive and valuable, and we take every necessary step to protect it. Our platform is designed with the latest security protocols and encryption methods to prevent unauthorized access and ensure that all data is transmitted securely. Furthermore, our commitment to security and protection extends beyond our platform. We work closely with our payment partners and financial institutions to ensure that our customers' funds are protected and secure, giving them peace of mind when playing with us. Our goal is to provide a seamless and enjoyable gaming experience, and we are dedicated to maintaining the highest levels of security and protection to achieve this.