diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6594738311
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come in. If you don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number associated with your account. If the number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will enable you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This should fix any compatibility issues and allow you to enjoy the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other similar apps. Withdrawn funds are only from earned gaming money, and not from bonus collections. This means users cannot withdraw bonus amounts, only their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, occasional delays in payments can occur, potentially requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money is only for gaming purposes and cannot be withdrawn for anyone else. Any winnings earned from gaming with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal is failing, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact the care centre for further assistance.
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