diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 7548478184
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will securely log you in without needing a password or email. You'll be able to easily access the app using this convenient login method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you don't receive an OTP after clicking "send OTP," you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please email your updated KYC details to our customer support for assistance with transferring your account. This will enable the necessary changes to be made.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This should provide you with a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps' minimum withdrawal amounts. Withdrawals are limited to money earned from gaming activities, and bonus funds cannot be withdrawn. This means users can only redeem their winnings from gaming, not any additional bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money in your gaming account and it cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. This means you can cash out your winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to confirm if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.
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