diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8997443042
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code. Validate this One-Time Password (OTP) to securely log in. Once verified, you can access your account without needing a password or email credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. If you still encounter difficulties, try clicking "send OTP" again. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, update your KYC details and submit them to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems. This should resolve any compatibility or update issues you were experiencing.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, bonus rewards cannot be withdrawn, only the earnings from gaming activities. This means users can withdraw money they've earned through gaming, excluding any bonus or promotional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This ensures a seamless and secure experience within the application. Your cooperation in this matter is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may experience delays, requiring a wait time of up to 24 hours. This delay is an exception to the otherwise efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned with the bonus amount can be withdrawn. The bonus itself, however, is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If a withdrawal is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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