diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3488299337
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can easily access your account without requiring a password or email. This method provides a convenient and secure way to log in.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after the designated time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you should be able to log in and play without any problems. This should allow you to access the newly updated app smoothly.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming and do not include bonus amounts. This means you can only withdraw money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This information is required to ensure a smooth and secure process. Failure to do so may hinder your ability to progress further in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a generally quick process, typically taking 30 minutes to 3 hours to complete. However, rare delays in payment processing may require waiting up to 24 hours. This delay is an exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw winnings earned from playing games using the bonus amount. Any winnings from the bonus can be withdrawn, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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