diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5620900471
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal to appear. If you don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using your active number. If you've changed numbers, update your account by sending your KYC details to customer support via email. This will assist in shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app, which should allow you to log in and play without problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the diamondexch99?
The app allows withdrawals of a minimum of Rs. 100, which is higher than many other mobile apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only redeem money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhaar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay can be frustrating, but it's a possible setback in an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn as usual. The bonus money itself cannot be withdrawn, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
Go to the settings section to check your transaction history, and if you're experiencing issues with withdrawal requests, don't worry as the money will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.
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