diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9637990869
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to authenticate your account, eliminating the need for a password or email login. This secure login method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal is available. Wait for a proper signal, then click "send OTP" and wait for the designated time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your current active number. If you've changed numbers, please send your updated KYC details to our customer support through email, which will assist in transferring your account. This ensures a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app normally.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. However, you can only withdraw the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only cash out the money you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app, including saving your Aadhaar card, UPI information, and bank details. This will enable the app to verify and process your information accurately. Failure to complete the necessary details may hinder the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This additional delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. You cannot withdraw the bonus amount itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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