diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8739267738
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely access your account. This eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for a response. If you don't receive OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your original active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system. This will help facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and start playing. Once updated, you can access the app with no further problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, users cannot withdraw bonus money earned through the app. Withdrawals are only possible for the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's streamlined services can complete the process in as little as 30 minutes, but typically takes 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's otherwise fast and stable services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn normally. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If issues persist, funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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