diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5701929551
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal. If you don't receive an OTP after clicking "send", wait for the allocated time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active phone number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should resolve any compatibility or functionality issues you were experiencing.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the earnings earned through gaming, and not from bonus amounts collected. This means users can only redeem the money they have won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, linking UPI, and adding your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and they cannot be withdrawn or used by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. This means you can access the money you win, but the initial bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it's still not resolved after 24 hours, you can contact their care centre for assistance.
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