diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6196818600
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This streamlined process allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can try clicking on "send OTP" again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once downloaded, you can access the app and enjoy its new features.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, excluding bonus amounts. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a quick process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This wait time can vary due to unforeseen circumstances affecting the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for your withdrawal request. If it's taking longer than 24 hours, the funds will be added to your wallet account automatically. If you're still experiencing issues, you can contact their care centre for assistance.
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