diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 7421081378
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your registered number to authenticate the login. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If the OTP doesn't arrive after waiting, try sending it again and wait some more. If you still don't receive it, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your proper KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access its updated features. Once updated, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can't withdraw the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours for confirmation. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes, not for withdrawals. You can withdraw any winnings earned while playing games with the bonus amount. The bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is still pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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Our user-friendly interface ensures a seamless navigation experience, while our top-notch customer service is available 24/7 to assist you with any questions or concerns you may have. We offer a diverse range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, all protected by advanced cryptographic technologies to ensure that your financial information remains safe and secure. Our advanced security measures include state-of-the-art encryption protocols, secure socket layer (SSL) and transport layer security (TLS) technologies, and regular security audits to identify and address any potential vulnerabilities. We also maintain strict compliance with industry-standard security protocols and regulations, such as the Payment Card Industry Data Security Standard (PCI-DSS) and the General Data Protection Regulation (GDPR). In addition to our robust security measures, we also provide a range of convenient and reliable payment options, allowing you to fund your account quickly and easily. Our deposit and withdrawal methods are designed to be efficient, secure, and transparent, giving you peace of mind when making transactions online. With our commitment to security, convenience, and customer satisfaction, you can trust that your financial information is in good hands and that you're protected every step of the way.