diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6812587886
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable and strong internet connection. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If it's changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help us update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. Any bonus earnings cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and bank information. This step is necessary for the verification process. Please ensure all required details are accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time beyond the standard 3-hour window.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. This means the bonus itself remains in the gaming account, but winnings from it can be taken out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry - the funds will be added to your wallet account within 24 hours. If you still have trouble, you can reach out to their care centre for assistance.
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