diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6402622350
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This will securely log you in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection for a strong signal and wait for a proper send OTP. If you don't receive the OTP within the given time, you can seek assistance from the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and you'll be able to log in and play without any problems. This should allow you to access the app's updated features and functionality.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, with bonus money remaining non-withdrawable. Users cannot withdraw money earned as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
Please ensure that you complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. A complete and accurate profile is required to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from a promotion can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. This means the bonus itself cannot be cashed out, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for further assistance.
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