diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 0374184316
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will automatically log you in. No password or email login is required, making the process quick and convenient.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and ensure a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If you encounter further issues, reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, submit your updated KYC details via email to the customer support team for assistance with switching accounts. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should then be able to log in and start playing without any problems. This will ensure that you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. This withdrawal limit only applies to earnings from gaming activities, not to bonus rewards. Withdrawal of earned gaming money is allowed, but not bonus-collected funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, potentially extending the wait to up to 24 hours. This delay may occur in rare instances, but the app's efficiency generally remains consistent.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn, while winnings from games played with the bonus can be withdrawn. This means you can access the money you win, but the bonus itself remains restricted. Any winnings are separate from the bonus and can be withdrawn as desired.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If still experiencing issues, funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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