diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3144781410
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after a sufficient amount of time, try seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, use the same active phone number. If your number has changed, submit your updated Know Your Customer (KYC) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. However, this withdrawal option is only available for earnings from gaming, and bonus money cannot be withdrawn. The user's gaming earnings can be withdrawn, making it a viable option for those who want to cash out their winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is generally fast and stable, taking anywhere from 30 minutes to 3 hours to complete. However, sometimes payment processing can be delayed, requiring a wait of up to 24 hours. This delay can affect the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. Earnings from games played with a bonus can be withdrawn. The bonus earnings itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not appearing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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