diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2279091887
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To verify your information, first, check your internet connection for a strong signal. If you experience issues, wait for the "send OTP" button to be clickable and then wait for the OTP to arrive. If you still don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the current app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play seamlessly. This should resolve any compatibility problems and get you back to playing.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait time of up to 24 hours. This delay adds to the overall processing time beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes, not for withdrawals. You can withdraw any winnings earned from playing games with the bonus amount. This means the bonus funds themselves are non-withdrawable, only the winnings from them are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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