diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 0590489795
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to your phone. This will securely log you in without requiring a password or email. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a successful process. After clicking "send OTP," wait for the designated time period to receive the code. If you don't receive the OTP, use the app's live chat support system to seek assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you should uninstall the app from your device and then download the latest version. Once this is done, you can log in and play the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earned gaming money, excluding bonus amounts. This means users can only withdraw funds they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing the process to be completed in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the platform and cannot be withdrawn. Any winnings from playing games with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still experience issues, you can contact their customer care centre for assistance.
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