diamondexch99

diamondexch99 App support

Contact
+91 9662739664

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamondexch99:

Q1: How to log in after installing the diamondexch99?

To log in to the app, enter your registered mobile number and verify the OTP sent to you. This method eliminates the need for a password or email login. Simply entering your registered number and verifying the OTP will grant you access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent and try again. If the OTP doesn't arrive, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC documents to the customer support via email to proceed with shifting your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, and you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The diamondexch99:

Q1: What is the minimum withdrawal amount in the diamondexch99?

In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawal is limited to the money earned from gaming, excluding bonus amounts. This means users cannot withdraw the bonus money collected as a separate entity.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps is a necessary requirement for using the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This can impact the overall time taken to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are restricted to use only within the gaming platform and cannot be withdrawn. Any earnings made while using the bonus can be withdrawn, allowing you to access your winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be deposited into your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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