diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6296053880
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to come through. Once connected, click on send OTP and wait for the specified time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login successfully, try using your active phone number. If you've changed numbers, send your updated KYC details to our customer support via email to facilitate the account transfer. This will help update your account with the correct information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any login problems. Once installed, you can log in and enjoy playing the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, and bonus collections are not eligible for withdrawal. This ensures that users can access their genuine earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, but it can still take anywhere from 30 minutes to 3 hours to complete. However, payment processing can be delayed, resulting in a wait time of up to 24 hours in some cases. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't resolve, you can contact their care centre for further assistance.
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