diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8198078654
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP confirmation. If the OTP doesn't arrive within the time frame, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve any account issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app. Once updated, you should be able to play without any issues.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earnings from gaming activities, excluding bonus funds. The earned money can be withdrawn, but not the bonus amount collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally allow the process to take anywhere from 30 minutes to 3 hours. However, payment processing can be delayed in some cases, potentially requiring a wait of up to 24 hours. This delay can occur when there are issues with payment transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
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