diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 1571985610
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check that your internet connection is stable and strong. If you receive an OTP after clicking the send button, wait for the allotted time to pass. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues caused by the phone number change.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Next, download the latest version of the app, and you should be able to log in and play without any problems. This update will likely fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus rewards. This means you can cash out your winnings, but not the bonus amounts you've received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled out and submitted through the app, including saving your Aadhar card and UPI information, as well as all relevant bank details. This comprehensive information is necessary for a smooth and secure experience. By providing these details, you can proceed with the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur with payments, requiring a wait of up to 24 hours in some cases. This variation in processing time is due to the complexity of payment transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. Earnings from gaming with the bonus are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
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