diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8678751312
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone to complete the login process. This allows you to access the app without needing a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you fail to receive the OTP, click on send OTP again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should provide a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can't cash out bonuses, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete your onboarding process, you must upload and save your KYC details, including your Aadhar card, UPI information, and all relevant bank details within the app. This ensures that all necessary information is securely stored for verification purposes. Filling out this information accurately and completely is essential.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal after being earned from playing games with the bonus amount. Earnings from these games can be withdrawn, separate from the bonus money itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing there. If so, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't appear after 24 hours, you can contact their care centre for assistance.
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