diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2295106425
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click "send OTP" again and wait. If you still face issues after the time limit, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active account number. If your account number has changed, please submit your updated KYC details to our customer support team via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not for bonus collected funds. This means users can withdraw money earned from gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing completion time from 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This variance in processing speed is a notable consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as part of the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from games played with it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
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