diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 1404086054
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number. This will securely log you in without requiring a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
You will need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After updating, you can log in and start playing the app without issues.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts collected. This means users can access their winnings, but not any bonus funds received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within a timeframe of 30 minutes to 3 hours. However, occasional payment delays may cause wait times of up to 24 hours. This variation in processing speed affects the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes, not for withdrawals. You can withdraw any winnings earned from playing games with the bonus amount. This means the bonus funds themselves are non-withdrawable, only the winnings from them are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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