diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3503571300
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number for verification. After entering your number, verify the OTP (One-Time Password) sent to your device. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are limited to the money earned from gaming, and bonuses cannot be withdrawn. This means users can only redeem their actual gaming winnings, not any additional bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
For registration in this app, you must complete and submit your Know Your Customer (KYC) details, which include saving your Aadhar card, UPI, and bank details. This ensures a secure and compliant onboarding process. Please ensure all required information is accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus in gaming can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the money won while playing games using the bonus amount. The bonus funds themselves are non-withdrawable, but winnings from them are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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